GUARANTEES
a) Upon receipt of the goods, the Customer / Buyer is advised to ensure that the delivered products correspond in terms of quality and quantity with the order placed.
In accordance with art. 11 of Law 449/2003, each Customer may request, in case of non-compliance, first of all the repair of the Product or may request the replacement of the Product, in each case without payment, except in the situation where the measure is impossible or disproportionate. Product replacement is possible within the available stock. If the Customer / Buyer has returned a Product because it has manufacturing defects, and the Seller does not have a suitable replacement product, it will return the Customer / Buyer the value of the respective Product.
b) The Customer / Buyer may return within 30 days the products purchased from the Seller's Website, in the following situations:
The products were delivered / invoiced incorrectly;
The products have manufacturing defects;
The products do not comply with the content mentioned at the time of the Order;
Products with quality defects.
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